Bar Person – 92910

Job Description :

Ref Number: 92910
Date: 2022-08-18
  • Set the bars, ensure the condiments, glasses, cups etc are neatly arranged
  • Ensure all food and beverages are displayed according to specification
  • Ensure the coffee machine is ready to use
  • Attend daily briefings and contribute where required
  • Ensure beverages are served to agreed specification and remain within licensing laws at all times
  • Check the left over wine/liquor/champagne bottles; those containing less than ¼ need to be replaced with new bottles
  • Load service counters as and when directed and to ensure sufficient supplies throughout the service period
  • Ensure that the lounge seating area is clean, sofa chairs and tables are arranged as per the lounge plan
  • Set the bar/s, ensure the condiments, glasses, cups etc. are neatly arranged
  • Ensure all items around in and around the bar are displayed according to specification
  • Ensure the coffee machine is clean/calibrated and ready to use
  • During the shift, and after Lounge operating hours
  • Maintain the presentation and cleanliness of the dining, bar and buffet areas at all times
  • Ensure the dining area is adequately stocked during service times
  • Meet and greet customers in a polite and friendly manner in order to portray a professional image of the Company
  • Meet and greet customers in a polite and friendly manner in order to portray a professional image of the Company
  • Clear the table areas, and ensuring that all of the used crockery and cutlery and glasses are cleared from the dining area and brought to the dishwashing area
  • Ensure all food and beverages are displayed according to specifications and replenished as necessary
  • Provide an efficient and friendly service to lounge customers, ensuring that all their needs are met
  • Build rapport and interact with customers
  • Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients, adopt a ‘can do’ attitude
  • Report any customer feedback (complaints and compliments) and take some remedial action, if possible
  • Liaise with, and assist chef on duty and Qatar lounge team, as required
  • Maintain lounge cleanliness during lounge operating hours
  • Empty waste bins, as necessary. Wipe clean and or replace bin liners
  • Handle coffee machine cleaning process after the lounge closes
  • Wipe all tables, cupboards, desks and other furniture free from finger/food/ beverage stains
  • Ensure the bar area is left fully stocked for the following shift operation
  • Report any incidents of accidents, fire, theft, loss, damage, or other irregularities to your Line Supervisor or
  • Manager
  • Assist the F&B Agents as and when required
  • Assist the Management with stock takes and beverage orders as and when required
 
  •  
  • Essential
  • Front of house and customer facing experience
  • An element of beverage experience and passion
  • Highly motivated
  • Attention to detail
  • Customer centric
  • Able to work on own initiative within a team environment
  • Desirable
  • Lounge experience
  • Airport experience

Position Details :

Location:

London Heathrow Airport Lounges in variouse terminal locations
TW6 1EW

Company:

Sodexo
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