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Create, develop and maintain excellent client/customer/colleague relationships through the delivery of guest services
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Work in conjunction with Unit Managers team to plan, organise and coordinate service activity across the site and outstations
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Cash takings reconcile and collection from each area each day, deposited into centralised secure location
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Cashing up sheets scanned to Site Administrator, delegated task
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Investigation into cash discrepancies completion and reported
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Complete banking each week and scan associated documents to Site Administrator
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Completion of Crown accounting, delegated task
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Place supply orders for all locations, delegated task
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Complete accurate stock taking at each location weekly, delegated task
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Actively drive a safety culture by demonstrating a contribution to all health, safety and well-being initiatives
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Hold team briefs, huddles, conduct safety walks as required
Please see attached job description for further information regarding the role requirements
Essential
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Experience of working in a management role within the soft FM service industry
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People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures.
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Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication
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Management knowledge of health & safety and food safety
Desirable
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Working knowledge of Kronos, UDC Payroll
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Health and Safety qualification equivalent to IOSH managing safely
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Food safety qualification equivalent to CIEH level 3