The Conference and Events Manager will act as a strategic partner to the Ascot client in developing a C&E business development strategy that ensures that all events are delivered in line with agreed budgets and time frames.
You will:
- Create and manage pricing structures for a variety of events e.g. day delegates, bespoke events, dinners and conferences to ensure the business remains profitable
- Act as the point of contact between the sales and operational teams for all C&E events
- Work HR and training teams to ensure all C&E staff have the required skills to deliver outstanding service
- Liaise with clients to understand event requirements and attend key client meetings
- Support operational teams as required to deliver race days and events within the Ascot calendar
- Design, develop and maintain operational SOP’s to ensure consistency in service standards
- Attend monthly commercial meeting to discuss financial performance
- Work with client and culinary teams to develop innovative strategies to attract and maintain new and existing clients
- Act as the onsite representative for Sodexo outside of hours
- Partner with Sodexo and Ascot teams including planning, culinary, sales, logistics, cleaning and commercial to ensure successful delivery of the events
You will have a strong background in Conference and Events management and have solid experience in delivering a highly superior service at prestigious high-capacity events.
Essential
- Operational knowledge, skills and experience
- Strong commercial and business acumen
- Experience of working with a diverse casual team
- Excellent communication skills at all levels, internally and externally
- Resilience to manage multiple tasks and prioritise importance
- Self-motivated and able to work on own initiative within a team environment
- Experienced in using Microsoft Office
- Good standard of literacy and numeracy
- Experience in planning and management of events
- Flexible approach to working time
Desirable (not essential)
- Personal licence holder