- In a relief management capacity, cover the day to day operations of any unit within London & the South East Area.
- Work with the Account Manager South to ensure that all sites are complying with company standards in relation to food standards and offer implementation (ie, ROL, Marketing, Purchasing compliance)
- Support the Account Manager and wider team as the day to day representatives of Sodexo
- Provide direction and expertise to the assigned business areas by promoting Sodexo strategies, values and behaviours
- Completion of the monthly billing process for your assigned area
- Organise holiday and sickness cover, and where necessary to cover in a relief management capacity
- Work with the Unit Catering/Cook Manager to ensure that all sites are complying with company standards in relation to food standards and offer implementation (ie, ROL/DRIVE, Marketing, Purchasing compliance)
- Support the Unit Catering/Cook Manager and wider team as the day to day representatives of Sodexo
- Provide direction and expertise to the assigned business areas by promoting Sodexo strategies, values and behaviours
- To visit the sites to ensure that high standards of health, hygiene, cleaning & food are being achieved and to deal with any breaches through action plan and support to the Account Manager
- Ensure that all Unit Catering/Cook Manager training is up to date as well as their teams
- Support the Unit Catering/Cook Managers in ensuring that all sites receive a Green Safegard audit result – and to support with any action plan implementation where an amber or red score is received
- To recruit, induct and develop new employees into the business area in line with Sodexo policy
- To carry out performance management activities such as disciplinary or counselling as required
- Assist in the weekly completion of the daily sales meal numbers.
- Assist in the completion of the monthly billing process for your assigned area
- Assist the Unit Catering/Cook Manager in the completion of reporting documents
- Attend client meetings as required and support the Unit Catering/Cook Managers as the day to day representative of Sodexo
- Manage a team to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each site across the portfolio of business
- Provide direction and expertise to the assigned business areas by promoting Sodexo strategies, values and behaviours
- To assist with the administration of payroll of all personnel in the area and identify, challenge and seek to rectify high spend in overtime, agency or relief cover.
- To carry out performance management activities such as disciplinary or counselling as required
- To support with the mobilisation of new contracts and closures as they occur
- To help organise and participate in District meetings
- Experience in managing multi-site business
- Experience of recruiting, inducting and developing teams and managing within a set framework
- High standards of food production and service delivery
- Ability to communicate at all levels in an appropriate manner
- Experience of working in a standards/compliance environment
- Relevant qualifications