- Development and coaching of the Staffing and Training Managers
- Manage the delivery of the Staffing and Training function for both match day/event day and non-match day business, in line with labour productivity initiatives and budget
- Identify and develop successors to key roles within the team
- Manage agency partnerships
- Manage, monitor and report all labour costs and other related budgets
- Engage, influence and challenge business managers to identify opportunities for efficiencies in variable labour
- Ensure effective communication between senior managers and stakeholders through implementation of best practice
- Build and develop effective working relationships with Business Managers and Clients in order to become a key decision maker on strategic business issues by linking specialist HR knowledge
- Provide proactive solutions and promote performance management to enhance business capability
- Ensure all employees have development plans in place and monitor progress with the General Manager
- Extensive HR generalist experience and detailed understanding of all aspects of HR Management
- Strong analytical skills and proven understanding human capital measurement and delivery of performance improvement interventions
- Professional and commercial acumen, with strong senior level influencing and stakeholder management skills
- Excellent interpersonal, communications and presentation skills
- Strong facilitation and coaching skills
- Well organised, responsive and able to work under pressure
Desirable
- Exposure to unionised environments is beneficial
- Experience of organisation development and design, and facilitation of change including consultation and engagement
- CIPD Qualified
- SAP HR and appreciation of other HR Systems
- Proficient user of Microsoft Office programmes