Hotel Duty Manager
40hrs/ week
Working 5 over 7 days.
Shifts 7:00-15:00 / 15:00-23:00
This is a hands on role with varied day to day duties. Predominantly F&B structured with a team to to lead.
We are a fifty bedroom hotel and conference centre, privately owned and managed by Baxterstorey.
This role would suit someone who can think on their feet, solve day to day issues, train and lead a team, and demonstrate exceptional customer service.
This hotel has the added bonus of closing over the Christmas week, offering a good work/life balance.
We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence. There is endless opportunity to climb the career ladder (at any age or stage of your career!) and we offer over 500 courses across our business, from NVQ qualifications to our award-winning Chef Academy.
Duty Manager benefits:
- 28 Days holiday inclusive of bank holidays
- Free Meal on Shift
- Bespoke training and development
- Pension
- Discounts available from HAPI app, from high street shops to holidays and cinemas
What would we like from our Duty Manager?
- You thrive on getting the best out of people, you draw satisfaction from managing, training and supporting a team
- You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met.
- Have experience in a Assistant Manager role ideally in contract catering or hospitality.
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate your analytical approach to problem solving
- Have the ability to display a real passion for food and customer service
Duty Manager requirements:
- Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
- Work with the manager to monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate.
- Ensure that customers are given a prompt and efficient service and that their food service and value expectations are consistently exceeded.
We are committed to creating an inclusive working environment. To be who you are without judgement, no matter who you are or where you’re from. Where individuality is a strength and you can be proud to be you. Find out more about us at www.baxterstorey.com
Ready to join us? Apply today!