- To chase up residents who don’t attend their induction and don’t attend their activities
- To greet new receptions to the Learning and Skills department and facilitate their maths and English initial assessments on the computer.
- To establish through the initial assessment results, the resident’s length of stay and his aspirations what activities will be most beneficial.
- To be able to make referrals to the LDD team where a resident declares an LDD.
- To encourage Library membership.
- To be very computer literate and very good at using CURIOUS, CMS and the VC to schedule residents to activities, input information on residents, ensure residents are paid, record attendance and update learning plans.
- To provide information on the number of learners on education courses and residents in activities on a daily basis to PDU.
- To complete regime monitoring for education and other employment areas such as industries on a weekly basis and forward to the Performance Development Unit before the given deadline.
- To update information on courses, and employment on the wing kiosks.
- To ensure that general applications on the kiosk are responded to with given deadlines.
- To ensure that waiting lists for activities are dealt with in a timely manner.
- To maximise the use of all employment spaces in the establishment.
- To print off work lists for any area that employs residents.
Please see attached job description for further information regarding the role requirements.
- To be very experienced in this area of work.
- To be very computer literate and very good at using CURIOUS and CMS systems.
- To be knowledgeable about all activities at Forest Bank.
- To have a patient and calm manner when dealing with new receptions.
- To be excellent in motivating reluctant and sometimes challenging residents to take up activities that are beneficial to them whilst at Forest Bank and on release or transfer to another establishment.
- To enjoy working as a team and to be prepared and willing to cover colleagues in times of staff absence.
- To be flexible and willing to adapt to changes in priorities and systems.