About the role:
As Scheduling Coordinator you will help us enhance our clients’ quality of life by ensuring they are supported by the right Carer with the correct level of experience to meet their needs. If you have a methodical approach to problem solving and you enjoy connecting and engaging with others, this could be the role for you.
You will proactively roster client placements for your region, effectively managing holidays and any periods of absence. As a great team player you’ll build strong relationships with the professional care team, responding to any concerns or challenges in a professional and supportive manner. It’s important that you have good IT skills – a high level of accuracy is needed to ensure the scheduling system (Sirenum) and our database (Salesforce) is accurate.
We’re looking for:
-
Experience in the healthcare sector, with an understanding of the expectations of a Carer’s role and the support required for both Carers and clients
-
Staff scheduling experience
-
Experience in leading and managing issues or challenging situations through to resolution
-
Ability to prioritise effectively, plan and organise
-
Ability to work at a fast pace and adapt to change quickly, reprioritising your workload as necessary