Training and Compliance Administrator – 94335

Job Description :

Ref Number: 94335
Date: 2022-09-09

As Training and Compliance Administrator you will maintain our internal database of training records and will also be expected to deal with training enquiries as part of maintaining our contact inboxes. 

You should be committed to delivering excellent internal customer service with a friendly and positive attitude. Working as part of a busy team, you will need to be able to organise and prioritise your own work and have a flexible approach to changing workloads.

Your role will include:

  • Booking venues, hotels, and overseeing logistics

  • Liaising with external stakeholders in order to facilitate the above 

  • Organising refreshments

  • Booking delegates onto courses/ enrolling them onto programmes and setting up registers 

  • Issuing certificates

  • Communicating course details to delegates

  • Responding to internal queries related to training, improving the user experience

  • Coordinating onboarding plans for new head office staff 

  • Checking that training attendance has been recorded – both face-to-face and for online programmes 

  • Reporting on training compliance activity and monitoring action plans

  • Keeping a variety of trackers and planners up to date to monitor compliance with different training activity

  • Applying for funding by submitting training certificates to relevant bodies 

  • Keeping training records up to date on our internal system 

  • Coordinating communications relevant to training including contributions to the internal newsletter

  • Administration of the Learning Management system; ensuring learners are effectively enrolled and that ‘audiences’ are maintained

Essential

  • Previous experience in an administrative role; ideally within a training environment 

  • The ability to work effectively both as part of a team and independently 

  • Time management skills; able to work at pace, prioritising effectively 

  • IT literate with a sound grasp of Excel and other data analysis tools

  • the ability to multitask effectively

  • Strong administrative skills; an organised individual who is able to plan

  • Effective communication skills; both written and verbal 

Desirable

  • Experience working with a Learning Management System (LMS)

  • Experience working with Google suite including google docs and sheets  

  • Experience working with Learning Pool as a Learning Management System

Position Details :

Location:

Whitechapel, London

Company:

Sodexo
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